Straight answers to the questions we hear the most.
How do I add my contacts?
Four ways: type them in, import a CSV, text-to-join keywords, or your signup page.
How do I send my first campaign?
Pick who, write the text, choose when. Three steps and you're out the door.
Why can't I send texts yet?
New numbers go through carrier verification first. It usually takes a few business days.
How do opt-outs work?
STOP is handled automatically. Opted-out contacts can never be texted again.
Can customers text me back?
Yes. Replies land in your Inbox and you can have real conversations.
What is a credit, exactly?
1 credit = one standard text to one person. Long texts and picture messages cost more.
Plans, top-ups, and rollover
Plans refill credits monthly. Top-ups add extra whenever you need them.
How do I know what a campaign costs before sending?
The review screen shows the exact total and your balance after. No surprises.
How does the free trial work?
14 days, 50 free credits, no credit card. One trial per business.
How does name personalization work?
Insert first name and every text reads like it was written just for them.
Can I schedule campaigns or spread them out?
Schedule for later, repeat weekly, or drip the send over hours.
What are automations?
Message sequences that send themselves: welcome series, keywords, win-backs.
How does A/B testing work?
Write two versions, half your audience gets each, the report shows the winner.
How do I know my texts are making money?
Click tracking is automatic. Record sales and they're attributed to the campaign that drove them.
What exactly gets my branding?
Everything your clients touch: portal, logo, colors, domain, and the emails they get.
What does the partnership cost?
$149/mo, month to month, plus wholesale credits that get cheaper in volume.
How do I add a client?
Send them your branded signup link, or create the account for them.
How do I get paid by my clients?
Connect your own Stripe. Clients pay you directly at prices you set.
Can I review client campaigns before they send?
Yes, turn on approvals and every client campaign waits for your sign-off.
